Skip to content
Skip to footer

Privacy Policy

This privacy policy explains how Ashwood Home Improvements Limited (Our Company) uses the personal data we collect from you when you use our website.

What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, postcode)
  • Information about your project

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • When you use our contact form

How will we use your data?

Our Company collects your data so that we can:

  • Process your enquiry

How do we store your data?

Our Company securely stores your data at [enter the location and describe security precautions taken].

Our Company will keep your personal information and information about your project for as long as reasonably necessary to provide you with our services.

Marketing

Information you provide to us will not be used for any marketing purposes.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

  • The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

  • by email [email protected]; or
  • by calling 020 3950 9288; or
  • by writing to Ashwood Home Improvements Ltd, 136 Canberra Road, London, SE7 8PG

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit www.allaboutcookies.org.

How do we use cookies?

Our Company uses strictly necessary cookies only. These cookies are necessary for our website to function and cannot be switched off. They are usually only used to support completion of our contact form.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

This website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14 August 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

  • Email [email protected]; or
  • Call 020 3950 9288; or
  • Write to Ashwood Home Improvements Ltd, 136 Canberra Road, London, SE7 8PG

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.